Shipping policy
Shipping Policy
All products from The Untitled Co. are made to order. This helps reduce overproduction and allows us to create each item specifically for you.
Production typically takes 2–7 business days before your order is shipped.
Domestic (Australia)
Shipping & Delivery Estimates
- 7–21 business days after dispatch
Estimated time includes production + delivery. All delivery timeframes are estimates and not guaranteed.
Shipping Rates
- Standard Shipping: $9.95
- Free Standard Shipping: Orders over $100 (Australia only)
Tracked Shipping
All domestic orders include tracking. You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Australia Wide Delivery
We ship Australia-wide, including metro, regional, and remote locations. Delivery is available to residential addresses.
International
Shipping & Delivery Estimates
- 2–4 weeks to major destinations (USA, UK, New Zealand)
- 2–8 weeks to other international destinations
Estimated time includes production + delivery. Delivery timeframes are estimates only and are not guaranteed.
Shipping Rates
- Standard International Shipping: $21.95
Tracked Shipping
International orders include tracking where available. Tracking details will be provided once your order has been dispatched.
Please note that tracking visibility may vary depending on the destination country.
Worldwide Delivery
We ship internationally to a wide range of countries. Delivery times and tracking updates may vary depending on location and customs processing.
Additional Information
As our products are fulfilled by production partners, occasional delays may occur due to customs processing, carrier delays, or high seasonal demand.
Contact
For any questions regarding your order or shipping, please contact:
hello@theuntitledco.com